Your purchase is eligible for return or replacement only if it meets the following criteria:
- If an incorrect product was delivered to you, i.e. the product does not match the item description mentioned on the website or wrong product is delivered.
- If the product you receive is broken/cracked on arrival.
If your purchase meets our return criteria as stated above, please email us within 24 hours of delivery
Unfortunately, we will not be able to consider any emails or images sent after 24 hours of the delivery.
If there is a genuine damage to the product, we’d be happy to replace your product within 7 – 14 working days after we receive an approval from our inspection team.
Under certain circumstances, if we are unable to provide you with replacement against your ordered product, then we will notify you, and thereafter will process your refund, a credit of the paid amount will reflect in the original mode of payment within 7-10 business days.